Accelerate utility and telecom invoice processing with a direct connection to suppliers

Direct Services collects utility and telecom invoices from thousands of service providers, so you can eliminate paper and PDF invoice processing. With digitally captured invoice data in a machine-readable format, you can easily populate any accounts payable application with accurate data to ensure on-time payments – no human intervention needed.


Accelerate AP processes with automated utility invoice capture

Take the burden off of your customers’ hands with a touchless solution for processing telecom, electricity, natural gas, and waste invoices. With Direct Services reliable technology for utility invoice capture and extraction, you can provide true end-to-end AP automation with unlimited scalability.

Grow recurring revenue

Many enterprises still manage utility invoices in-house. Capture more of your customers’ invoice volume with a reliable and automated utility invoice capture solution.

Improve service delivery

Accelerate downstream AP functions by receiving invoice data directly from the supplier. Eliminate customer late fees and service cutoffs with fast, on-time payments.

Increase internal efficiency

Reduce high volumes of paper, OCR scanning, and costly manual processes. With a more efficient workflow, your team can spend more time on strategic functions.

Realize business value quickly

Get started quickly with a straightforward integration, user-friendly tools, and an easy-to-use API. With Direct Services technology, you’ll see a rapid return on investment.

Get up and running quickly

Simplify telecom and utility invoice capture with Direct Services RESTful API or secure web-based tools.

Connect supplier accounts

Connecting utility and telecom accounts to the Direct Services platform is simple with our easy-to-use tools. Select suppliers and onboard credentials via our API or Direct Services Connect, our secure online interface that can be embedded in any web application.

Direct Services collects invoices

Direct Services begins collecting invoices as soon as accounts are connected. Our cloud-based technology collects electronic bill images and standardizes data across providers.

Automatic invoice delivery

As soon as the supplier posts bills, electronic billing data and original machine-readable PDF invoices will be captured and delivered through our API or Direct Services Console, our secure online portal.

The world’s largest utility data network

The Direct Services Utility Data Platform connects to more than 9,000 electricity, natural gas, water, waste, cable, and telecom providers across 52 countries.


Natural Gas






Which utility supplier does Direct Services connect to?

Direct Services connects to over 2,500 utility suppliers across North America to automate invoices for electricity, natural gas, telecommunications, cable, water, waste, and solar services.

How is invoice data retrieved ?

The Direct Services Utility Data Platform automatically collects utility invoice data through cloud-based, intelligent technology. We connect directly to the account holder’s online utility account and automate data extraction from the invoice.

Which data points do you capture from the invoice ?

Direct Services captures all data points from the invoice that are required for approval, payment, and reconciliation, including header data and statement detail.

Which file formats are provided ?

Data is provided in JSON and CSV formats, along with a PDF image of the original invoice.

How quickly is invoice data provided ?

Direct Services retrieves invoice data immediately after it’s made available on the utility supplier’s website.

Have more questions about AP automation for utility invoice capture?